Friday, 27 June 2014

Getting the most from LinkedIn - July Glasgow New Media Breakfast

    

  

GETTING THE MOST FROM LINKEDIN

How to use LinkedIn effectively for yourself and your business

DATE: 25th July 2014

TIME: 7.30am for 8am

VENUE: 29 Member's Club, Royal Exchange Square, Glasgow


Remarkably, it was July 2012 when we last looked at LinkedIn, and much has changed in the last two years.

In fact, there have been changes in the last two months that may well impact how you use LinkedIn in the future. So, we thought it might be time to take a fresh look at what is perceived to be the business social media platform.

Also, thank you to Bronagh Bell, General Manager at The Beardmore Hotel & Conference Centre for suggesting this as a topic. We welcome all topic suggestions, so let us know if there's anything you would like us to explore in the future.

WHAT WILL WE COVER?
The July New Media Breakfast will take a look at the following:
  • Optimising your personal profile and making it really work for you 
  • LinkedIn Business pages and optimising them for your services or product 
  • LinkedIn Groups and why these are important to you 
  • LinkedIn Amalytics 
  • Sharing content on LinkedIn 
  • Building a relevant community on LinkedIn 
Too many people waste time on social media channels, and in particualry LinkedIn, because they don't fully understand how it works, or how it can work for their business. The session is designed to help you understand the real power of LinkedIn and how it can be a useful platform to engage and to find people relevant to your business.

WHO SHOULD ATTEND?
This New Media Breakfast is suitable for everyone in the workplace. Whether you're an employee looking to improve your connections and generate leads, a graduate at the start of your career, or a business owner looking to find new business, this breakfast session will have something for you.

If your are using, or thinking of using, LinkedIn you should come along and find out the true potential of the platform and how to make it really work for you.

WHAT SPECIFICALLY WOULD YOU LIKE TO KNOW?
Every business requires its own tailored social media solution so if you have a specific question relevant to this topic please send it to us. If you would like to ask a question please email gordon@fatbuzz.com and we will be happy to consider it as part of the presentation.

SPEAKER
Gordon White, Managing Director, fatBuzz Ltd will be presenting the July New Media Breakfast presentation.

HOW TO BOOK
Venue: 29 Member's Club, Royal Exchange Square, Glasgow
Date: Friday 25th July 2014
Time: 7.30am for 8am
Cost: £10+vat

BOOK FOR NEW MEDIA BREAKFAST GLASGOW HERE:


No.29 MEMBERS GO FREE 
If you are a 29 Member you can attend the breakfast free of charge. Please email fiona@fatbuzz.com with you membership number and she will add you to the attendance list.


We hope you can make it along to this event. If so, I look forward to seeing you on the day.


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Tuesday, 24 June 2014

Take the social media wake up challenge...

    

  

We watched with interest last week when Facebook suffered a 20 minute outage. Yes, 20 minutes when some people's world seemed to have ended. How could they keep in touch? What had they missed? How would their friends survive without their updates?

There were many people who quickly jumped on other channels like Twitter to share their thoughts and to find out if Mark Zuckerberg had simply kicked a cable out of the wall in his office, or had the world really come to an end?

Some of the tweets were actually quite amusing.



The Guardian reported, 'Facebook referral to the Guardian fell off a cliff.'  They even shared an analytics report demonstrating the effect of this short outage.  However, they also reported an almost identical spike in referral traffic from Twitter during the same period.

I think it was a powerful demonstration of how communication has changed forever. It would appear that people weren't happy to just wait for Mark to put the plug back in the wall socket; they quickly moved their activity to Twitter. It possibly also demonstrated to people just how reliant on the tools they have become for their everyday communication.  Some might argue, too reliant.

I'm often asked to speak to social media sceptics and to try to convince them about the importance of social media as a communication tool. This can be in relation to marketing, customer service, recruitment, brand awareness etc. etc. There are many arguments I can, and have, used to encourage these sceptics to think seriously before dismissing social media, but there is one simple challenge I set them that seems to be convincing.

I display the following two slides; the first has the names of some of the major social media channels (displayed in black type), the second has some of the words phrases used in connection with these channels (displayed in pink). I then point out that none of these channels, or the words and phrases existed 15 years ago - many of them are not even 10 years old yet.




The Challenge
I then invite the audience to take a note of how long they manage to go after they awake the following morning before they hear one of these words or phrases. For many, especially morning radio listeners, they'll not even manage to leave their own homes before they've heard at least one of them.

The Point
Social media has woven it way into our lives, it's part of our daily routine, and it's increasingly difficult to ignore it. Many brands are even shifting their Customer Service operations to social media, so even if you don't want to, you may be forced to use these channels to be heard.

Moreover, it can no longer be considered a fad - fads don't last 10+ years.

Social media has changed communication forever, it has altered the way we research information, the way we engage, and how we organise our lives.

Ignoring social media is tantamount to ignoring the telephone at the turn of the last century. And, if Mr. Zuckerberg gets himself a cordless computer, we might get uninterrupted service in the future!

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Saturday, 21 June 2014

Facebook's Slingshot might cause problems for those with social media prenups' - Social Media Podcast 65



Play the podcast here:

In Social Media Podcast Edition No.65 the fatBuzz team is back for some chat and light hearted banter around the world of social media.  This time we have Gordon WhiteGraeme Geddes, Cameron Wilson, and Kenny MacMillan

Once again, Meilee Anderson has some useful contributions from America and we are grateful to her for keeping us informed about what's happening in the USA.

This podcast was recorded at the height of the first round matches of the World Cup in Brazil, so we take a look at some of the social media and what some people have being doing to tap into the global popularity of the event.  During the conversation we mention a map showing Twitter activity during the USA vs Ghana match, here is that map, it is quite fascinating to watch.


Read the whole Daily Mail article about the USA's interest in this game, and the World Cup in general, in the Daily Mail Article... Here 

There has been a lot going on since the last podcast and we get through lots of other topics, here's some of the things we discuss in No.65 with the links we promise on the podcast.
During the podcast I also refer to a video whilst talking about people's reaction to Facebook's outage which I promised to add a link to, here it is:


We hope you enjoy the podcast, please also share it with your friends and colleagues, you can do so using the share buttons at the top of bottom of this post.

Play the podcast here:



Would you like a presentation on social media and customer service?
We're offering a range of bespoke or generic presentations on the topic of social media and customer service, if you would like to find out more please go to the following link: Are you prepared to lose control?

Have you listened to the digital copyright podcast?
We continue to see people using images, video content and other files taken from the internet without consideration to potential copyright issues. We would encourage all of our listeners to download Social Media Podcast 50 which clearly outlines what you should and shouldn't do with images sourced online. Find it on iTunes now.

WHAT WOULD YOU LIKE US TO TALK ABOUT?

If there is a specific topic you would like us to cover in a future podcast please let us know. You can email gordon@fatbuzz.com or send us a message on Twitter @MediaPodcast or, you can post it as a comment on the Social Media Podcast Facebook page.


If you have found this post interesting please share it with your on-line community using either the Twitter, Facebook and Share buttons below. Thank You.


Tuesday, 29 April 2014

A Social Referendum?

    

  
As you are no doubt fully aware, 2014 is a mammoth year for Scotland, with the Commonwealth Games in Glasgow, the Ryder Cup in Gleneagles, and of course, the Independence Referendum to be held in September.

In this blog post, Account Manager Graeme Geddes, takes a look at how social media might play a role in the run-up to the referendum and how effectively both camps are using social media.


The indy referendum, as many are calling it, will be, no matter the result, a pivotal moment not just in Scotland’s history, and not even just Britain’s history, but across the world.

The ramifications of the result will be felt far and wide, with the likes of the Catalans watching closely as they continue their campaign for independence from Spain.

With so much riding on the vote and with the whole world watching to see its outcome, it’s no surprise that both camps, Yes Scotland and Better Together, are using every means possible to broadcast and justify their position.

As you all know, a substantial part of what we do at fatBuzz involves social media so it would be folly for us not to look at the social media campaigns being undertaken by both camps, and how big a role social media can play in the run-up to the big day - especially with the vote open to 16 and 17 year olds.

As we say to all our clients, social media isn’t a substitute for ‘traditional’ marketing, it’s an addition to it - and both Yes Scotland and Better Together are using offline mediums to portray their messages as well as online and broadcast.

A while ago I came across a discussion on the BBC News website between Joe Twyman, director of political and social research at Yougov, and Dr Mark Shephard from the University of Strathclyde. In the discussion both men gave their opinion on the role social media will play in the vote.

From the outset of the discussion Twyman gives the opinion that the idea of social media playing a big role in the vote is “overplayed”.

He believes the Yes Scotland campaign is the more active of the two camps via social media but is then quick to state that they’re behind in the polls, suggesting it’s having little impact on the campaign.

He also adds that if you were to ask people where they get their information on politics and public affairs they say the likes of “television, radio, newspapers, and social media falls some way behind that”, but does concede that it’s good for mobilising people.

However, Dr Shephard isn’t so quick to dismiss the power of social media, citing an incident during the Irish presidential election where a tweet during a television debate arguably cost a candidate.

He then continued to say that through reading the BBC’s Have Your Say’s discussion threads he’s found individuals who’ve said “they are being affected by the material they are reading” suggesting there’s room for social media in the vote.

But let’s not take their word for it, let’s look at the respective Facebook and Twitter accounts for both camps.

At time of writing Yes Scotland had a larger social community than that of Better Together with 149,435 Facebook likes as opposed to 119,597.




And this is a trend that continued over on Twitter too with Yes Scotland amassing 40,737 followers, way more followers than its counterparts who had 22,397 followers.

It would be naive to think that an evaluation on this topic can be done just by looking at the figures which I’ve touched upon, but it’s a good starting point.

From contacting those behind both respective online campaigns it’s clear the school of thought is social media’s here to stay in politics, and that it’s seen as a powerful and influential medium.

However the scale to which this is believed was apparent to me until I contacted Rob Shorthouse, Director of Communications at Better Together. He said:

“Social media is another powerful way of getting information to undecided voters. This is not restricted to just the new 16&17 year olds who will be voting in September - or indeed younger voters more generally. With the number of accounts of Facebook, Twitter, Linkedin and so on registered in Scotland, it is clear that a proper social media strategy will enable you to speak to people of all ages.

“We take this very seriously. We work with the digital team who advised President Obama in 2008 and 2012. We work very hard to make sure that we have a steady flow of interesting, appropriate content for all of our social media feeds.”


And Rob’s passion and outlook on the importance of social media in the run-up to the referendum is something Yes Scotland's Head of Digital, Stewart Kirkpatrick echoed:

“As we take Yes Scotland's positive independence message to each and every household, community and organisation in Scotland, social media will continue to play a pivotal role in what is the largest grass roots movement Scotland has ever seen.

“There is a wealth of information on the benefits of a Yes vote on our website and we welcome online interactions from those wanting to learn more about independence.

“We know from our own polling that the more people are informed about independence, the more likely they are to vote Yes. Social media provides us with vital access to inform major sections of Scotland's voters.”



It’s clear to see, from both sides of the argument, that there’s a real belief that social media harnesses the potential to be very powerful and useful, not only for this vote, but for many elections to come.

It’s worth bearing in mind that whether we want it or not social media WILL play a part in this vote. Why? Because those in charge want it to be and unless they suddenly shut their social media accounts down that’s how it’ll stay.

One observation I’ve made is that both camps seem to focus on the other. They seem to want to be negative about their opponent rather than positive about themselves, but no one really wants to read negative status updates on their timeline, that’s not really what social media’s all about.

Perhaps if there were a change in the way these groups used social media they’d see a difference in their numbers and engagement.

Let’s not forget that this isn’t the first time social media has been present during a political vote. Remember Barack Obama’s first Presidential election campaign?

Back in 2008 Obama embarked upon on his journey to the White House which saw him beat John McCain in the process, and a large part of that journey involved making great use of social media. It was seen as the first ‘social campaign’.

Obama identified that many young voters were disinterested in politics, and targeted social platforms such as YouTube, Facebook, and even running an advert in a computer game as a means to connect with them. Using this strategy saw a larger turnout amongst young Americans and is seen as a massive factor in his victory.

But let’s look at politics on a wider scale and not just elections, social media is and will continue to be influential. Most MPs and MSPs have Twitter accounts and the likes of Newsnight, Politics Now and even Prime Ministers Questions have hashtags all aimed at encouraging engagement and broadcasting thoughts and opinions via social media.

If you ask me, social media WILL play a part in the indy vote, I just don’t know how big a role it’ll play. One thing’s for sure I’ll be hashtagging and tweeting come the 18th of September!

What do you think? Do you agree with me, or is social media just not up to the job of playing a part in the biggest day in modern Scotland? I’d love to hear your opinion, get in touch with me and tell me at graeme@fatbuzz.com.


If you have found this post interesting please share it with your online community using either the Twitter, Facebook and Share buttons below. Thank You.


    

  

Social Media Podcast 64 - Facebook spread their wings and the Independence debate on social media channels



Play the podcast here:

In Social Media Podcast Edition No.64 the fatBuzz team are back for some chat and light hearted banter around the world of social media.  This time round we have  Gordon White, Malcolm White, Graeme Geddes, Cameron Wilson and the latest recruit to the company, Kenny MacMillan

It's kenny's first ever podcast so we have to forgive him lifting and laying his glasses so often during the recording!


Once again, Meilee Anderson has some useful contributions from America and we are grateful to her for keeping us informed about what's happening in the USA.

Once again there's a fair bit about Facebook but we manage to cover lots of other interesting topics too.  We even dip or toe into the Scottish Independence debate and come out without any fall outs - something we haven't really witnessed on social media channels!


We do refer to the Rolodex in the podcast and we promised to show what this is in the blog, especially for the younger listeners may not ever have seen one!  Listen to the podcast to find out where it fits in the conversation.
Visit Rolodex web site here.

Amongst other things we discuss the following:
  • The recent revival of print media
  • New layout for Business Pages on Facebook - visit the 29 Glasow Facebook Page
  • Cutting Products & Services pages on LinkedIn
  • The continuing problems with the reach on Facebook Read Mashable post
  • Facebook to fragment its functionality on mobile - Read article
  • Girl cost her parents $80,000 over Facebook post! - Read Article
  • The Voice USA - How the hit TV show is using Twitter on screen during the show
  • NYPD come off badly on Twitter with #MyNYPD
  • The apparent revival of podcast - Why?
  • QR Codes - Are the dead?
  • Why LinkedIn is not a Rolodex
  • The Independence debate on social media channels
  • What part did social media play in the Commonwealth Games Opening Ceremony controversy
  • Two US airlines experience mixed fortunes on Twitter in the same week
We hope you enjoy the podcast, please also share it with your friends and colleagues, you can do so using the share buttons at the top of bottom of this post.

Play the podcast here:



Would you like a presentation on social media and customer service?
We're offering a range of bespoke or generic presentations on the topic of social media and customer service, if you would like to find out more please go to the following link: Are you prepared to lose control?

Have you listened to the digital copyright podcast?
We continue to see people using images, video content and other files taken from the internet without consideration to potential copyright issues. We would encourage all of our listeners to download Social Media Podcast 50 which clearly outlines what you should and shouldn't do with images sourced online. Find it on iTunes now.

WHAT WOULD YOU LIKE US TO TALK ABOUT?

If there is a specific topic you would like us to cover in a future podcast please let us know. You can email gordon@fatbuzz.com or send us a message on Twitter @MediaPodcast or, you can post it as a comment on the Social Media Podcast Facebook page.


If you have found this post interesting please share it with your on-line community using either the Twitter, Facebook and Share buttons below. Thank You.


Monday, 28 April 2014

New vulnerability found in Internet Explorer


In the last few days, Microsoft have confirmed a vulnerability in their packaged web browser Internet Explorer. The vulnerability covers all versions on all Windows operating systems, so if you’re using IE then you are currently susceptible to exploitation.


In the words of Microsoft:


“The vulnerability is a remote code execution vulnerability. The vulnerability exists in the way that Internet Explorer accesses an object in memory that has been deleted or has not been properly allocated. The vulnerability may corrupt memory in a way that could allow an attacker to execute arbitrary code in the context of the current user within Internet Explorer. An attacker could host a specially crafted website that is designed to exploit this vulnerability through Internet Explorer and then convince a user to view the website.”


According to FireEye [1], the vulnerability is affecting roughly 26% of the market share using IE 9-11 and based on Net Market Share’s figures [2], the vulnerability accounts for almost 50% of all web browsers, so there’s a strong possibility that many of our friends and clients will be vulnerable. There is currently no ETA on a fix for this, so we would recommend that you change your web browser straight away. You can go to http://www.browsehappy.com to pick a safe alternative.


This is particularly important for all users of Windows XP, as Microsoft have recently abandoned support for the platform, so any updates may not be forthcoming. Upgrading to the likes of Google Chrome will also give you a more rounded, complete experience within Windows XP, whilst most importantly making your computer more secure.


If you have any questions regarding this topic, please get in touch with us on Facebook, Twitter, by phone (0141 427 0727) or by e-mail


[2]http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0&qpsp=168&qpnp=12&qptimeframe=M



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Friday, 25 April 2014

New Media Breakfast June - What business owners and marketers need to know about SEO in 2014

    

  

What business owners and marketers need to know about SEO in 2014

DATE: Friday 27th June 2014
TIME: 7.30am for 8.00am
VENUE: 29 Club, 29 Royal Exchange Square, Glasgow

Too many blog posts over the last 12 months or so have proclaimed "SEO is dead!".

In this New Media Breakfast Tim Barlow from Attacat will explore the truths and myths that have led some to make this claim. In making a declaration of "Long live SEO!" Tim will highlight what decision makers need to know about the continuing evolution of Google and SEO.

He will look at strategies and tactics that have had their day as well as looking at those that continue to work and are likely to do so for a long time to come. The overall objective will be to help you understand what role SEO should be playing in your marketing mix and how to get the best return from the time and money you put into seeking to rank.

SPEAKER
Tim Barlow is managing director and founder of Attacat, an online marketing agency in Edinburgh that is well renowned for helping innovative companies drive sales from search engines. Tim has guided the New Media Breakfast audience through the maze of search engine marketing over the last 5 years, so we are delighted to welcome him back in 2014.

Tim has long advocated a "No short-cuts" approach to SEO - a strategy that is repeatedly shown to be valid as Google and other search engines continue to take action against those that seek to flout the "rules".

HOW TO BOOK
Venue: 29 Club, 29 Royal Exchange Square, Glasgow
Date: Friday 27th June 2014
Time: 7.30 for 8.00am
Cost: £10+VAT

BOOK FOR NEW MEDIA BREAKFAST GLASGOW HERE:


No.29 MEMBERS GO FREE 
If you are a 29 Member you can attend the breakfast free of charge. Please email fiona@fatbuzz.com with you membership number and she will add you to the attendance list.


We hope you can make it along to this event. If so, I look forward to seeing you on the day.


If you have found this post interesting please share it with your online community using either the Twitter, Facebook and Share buttons below. Thank You.